7i77 Privacy Policy
We are committed to protecting the privacy and security of every player on 7i77. This policy explains what data we collect, why we collect it, and how it stays safe.
Our Privacy Commitments
Six core principles that guide how 7i77 handles your personal information every day.
SSL Encryption
All data transmitted between your device and 7i77 is protected by industry-standard SSL encryption.
No Data Selling
We never sell, rent, or trade your personal information to third-party marketers or advertisers.
No Spam
Your contact details are used only for essential account communications, never for unsolicited marketing.
Your Control
You can request access to, correction of, or deletion of your personal data at any time by contacting our support team.
Transparent Use
We clearly state every purpose for which your data is collected, with no hidden secondary uses.
Direct Support
Privacy-related questions are answered directly by our support team via email within 48 hours.
1. Introduction
Welcome to 7i77, Bangladesh's trusted online casino and sports betting platform. We understand that when you register and play with us, you are placing your trust in us to handle your personal information with care. This Privacy Policy describes in full how 7i77 collects, processes, stores, and protects the personal data of every player who visits or uses our website at https://7i77.vu.
By accessing and using the 7i77 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our services. This policy applies to all users of 7i77 regardless of the device or method used to access the platform, including mobile browsers, the 7i77 app, and desktop web access.
2. Information We Collect
7i77 collects personal information only to the extent necessary to provide our services, maintain platform security, and comply with applicable legal obligations. We group the data we collect into three broad categories:
Account and Identity Information
- Full name and date of birth (to verify the 21+ age requirement)
- Email address and mobile phone number (for account communications and OTP verification)
- Residential address and city of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
- Government-issued identity document details when required for KYC verification (e.g., National ID, passport, or driver's license number)
Financial and Transaction Information
- Payment method details, including mobile banking wallet identifiers for bKash, Nagad, and Rocket transactions
- Deposit and withdrawal transaction histories, amounts in BDT, and timestamps
- Bonus and promotional credit records, including free spin usage and wagering requirement status
Technical and Usage Data
- IP address, device type, operating system, and browser version used to access 7i77
- Pages visited, time spent on each page, game sessions played, and navigation patterns within the platform
- Geolocation data derived from your IP address (country and city level only — not precise GPS coordinates)
3. How We Use Your Information
Every piece of data 7i77 collects is used for a specific, documented purpose. We do not use your data for any purpose beyond what is stated below:
- Account creation, maintenance, and authentication — to keep your 7i77 account secure and operational
- Payment processing — to facilitate deposits via bKash, Nagad, and Rocket and to process withdrawal requests in BDT
- Customer support — to respond to queries, resolve disputes, and provide technical assistance in a timely manner
- Legal compliance and fraud prevention — to verify player identities, meet KYC obligations, and detect unusual account activity
- Platform improvements — to analyze gameplay patterns and platform performance so we can enhance the experience for all Bangladeshi players
- Responsible gaming monitoring — to identify signs of problematic gambling behavior and trigger appropriate safeguards for at-risk players
4. Payment Data and Financial Information
7i77 processes all deposits and withdrawals in Bangladeshi Taka (BDT) through trusted local payment gateways including bKash, Nagad, Rocket, and Upay. When you initiate a transaction, the relevant payment provider processes your financial data under their own terms and privacy policies. 7i77 receives only the transaction confirmation details necessary to credit your account or release your funds — we do not store full card numbers, mobile banking PINs, or payment app passwords on our servers.
All financial transaction records are retained for a minimum period required for accounting and anti-money-laundering (AML) compliance. These records are secured in encrypted storage and are accessible only to authorized personnel with a documented legitimate business need. Large transaction amounts and unusual withdrawal patterns are flagged for internal review as part of our standard financial integrity controls.
5. Cookies and Tracking Technologies
7i77 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve the user experience. Cookies are small data files stored on your device when you visit our website. They do not contain executable code and cannot access other files on your device.
Types of Cookies We Use
- Essential cookies — required for core platform functionality such as login session persistence, language preference, and navigation state
- Analytics cookies — used to measure page performance, track visit frequency, and understand which games and sections players find most engaging
- Preference cookies — store your site settings such as selected language (English or Bengali), preferred game categories, and display customizations
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of certain platform features, including staying logged in during your gaming session. Continued use of 7i77 after being presented with this notice constitutes acceptance of our use of cookies as described above.
6. Sharing Your Information
7i77 does not sell, rent, or trade your personal information. We share data only under the following strictly limited circumstances:
- Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive only the transaction data strictly necessary to complete your payment or withdrawal
- Identity verification and KYC service providers — contracted partners who assist us in verifying player identities under strict data-processing agreements
- Regulatory and law enforcement authorities — when legally required to do so by a valid court order, regulatory directive, or law enforcement request
- Business successors — in the event of a merger, acquisition, or transfer of ownership, your data may be transferred to the successor entity under the same or equivalent privacy protections as stated in this policy
7. Data Retention
7i77 retains your personal data only for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable legal and regulatory obligations. The general retention periods we apply are: active account data is retained for the lifetime of your account; financial transaction records are retained for a minimum of five years in line with standard anti-money-laundering and accounting requirements; KYC documents are retained for a minimum of five years from the date of the last transaction or account closure; technical logs and analytics data are retained for a maximum of 24 months.
When your personal data is no longer required, it is securely deleted or anonymized so it can no longer be associated with your identity. If you close your 7i77 account, we will begin the deletion process for data that is not subject to a legally mandated retention requirement within 90 days of account closure confirmation.
8. Your Rights Over Your Personal Data
As a 7i77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us directly at [email protected] and we will respond within 30 days:
- Right of access — you may request a copy of all personal data we hold about you at any time
- Right to rectification — if any of your stored personal information is inaccurate or incomplete, you may request that we correct it without undue delay
- Right to erasure — you may request deletion of your personal data, subject to legal retention requirements that prevent immediate deletion in some cases
- Right to restrict processing — you may request that we limit how we use your data while a dispute or correction request is being resolved
- Right to data portability — you may request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another service
To submit a data rights request, email us at [email protected] with the subject line 'Data Rights Request' and your registered account username. We will verify your identity before processing the request to ensure your data is not disclosed to a third party posing as you.
9. Security Measures
7i77 employs a range of technical and organizational security measures to protect your personal data from unauthorized access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorized personnel on a need-to-know basis, regular security audits and vulnerability assessments of our platform infrastructure, and multi-factor authentication requirements for staff accessing player data systems.
While we take all reasonable steps to protect your data, no internet-based platform can guarantee absolute security against all possible threats. We encourage all 7i77 players to use a strong, unique password for their account, enable any available two-factor authentication, and to contact [email protected] immediately if they suspect any unauthorized access to their account.
10. Children's Privacy and Age Restriction
7i77 is strictly an adult platform. Our services are available exclusively to players who are 21 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete all associated personal data, and reverse any related transactions. Parents or guardians who believe a minor may have accessed 7i77 are urged to contact us immediately at [email protected] so we can take prompt corrective action.
11. Changes to This Privacy Policy
7i77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When material changes are made, we will update the 'Last Updated' date displayed at the top of this page and, where appropriate, notify registered players via email or an in-platform notification before the changes take effect.
Your continued use of 7i77 following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed about how we protect your information. Archived versions of previous policies are available upon request by emailing [email protected].
12. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7i77 handles your personal data, our support team is ready to assist you. We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them fully within 30 days.
Email: [email protected]
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